Enchanted Hideawy Lodge Policies
The Enchanted Hideaway Lodge strives to make your stay as relaxing and comfortable as possible. Below is a list of our lodge policies. Please call us at (505) 632-2634 if you have any questions or special requests.
Check-In: 3:00 PM
Check-Out: 11:00 AM
* Early and late checkout may be arranged ahead of time if other reservations/time allows.
Reservations Policy
Reservations are tentative until a 50% deposit is received. Deposit due at time of booking. Your balance is due upon arrival. Deposit is Non-refundable if reservation cancelled within 14 days, however reservation may be rescheduled for up to 1 year on the same deposit.
Number of Guests
For your safety in the event of an emergency, we must know exactly how many guests we have on the property at all times. Please state the number of adults and children in your party when making reservations. Should the number of guests in your party increase after reservations are made, please inform us. Addition of guests may result in additional charges.
Pet Policy
Pets are welcome, but ask that they are clean and brushed, not allowed on furniture or allowed to scratch furniture, doors, etc. Damage repair will be charged to guest card used at booking. Gratuity suggested for Housekeeping if bringing a pet.
